Last updated November 2026.
How we take requests
Ashburn Resto works by phone. There are no accounts to create and no login on this website. You call the number on the site, or send the request form, and we ask about the water damage and the address so we can plan the job.
Phone calls
Calls may be recorded and routed for quality and handling. We use recordings to check what was said about the job, to train the people who answer, and to sort out misunderstandings. If you do not want a call recorded, tell us at the start and we will make a note.
What we collect
- Your name, phone number and address when you call about a job.
- Photos and moisture readings taken at your property.
- Details you tell us about the damage and your insurer.
- Email messages you send to the contact address.
- Details you type into the request form on this site.
What we do with it
We use the information to plan and carry out the work, to keep a record of it and to answer questions later. If you ask us to share readings and photos with your insurer, we do. We do not sell your information.
This website
This site does not use advertising trackers. It may use privacy-friendly traffic statistics that do not follow you across sites. We do not use cookies to profile visitors.
Keeping and deleting records
We keep job files for as long as they are useful for warranty questions and insurer requests. You can ask us to delete your information by email, and we will tell you what we can remove and what we need to keep.
Contact
Questions about privacy can go to contact@ashburnwaterextraction.com or to (571) 760-4517.